Shipping

Shipping

 

Free Postage

We offer free shipping on all orders within Australia!

Orders are packaged and sent within 2 working days. Orders may take 2-7 days to arrive.

Once dispatched, you will receive shipping confirmation and tracking details.

Please note that during busy periods, public holidays, or global pandemics, there may be some delays.

 

Express Postage

An Express Postage upgrade is available on all Australian orders at a flat rate of only AUD$5.

Express Post orders are packaged and sent within 1 working day. Orders may take 1-3 days to arrive.

Once dispatched, you will receive shipping confirmation and tracking details.

 

New Zealand

We are now offering our Kiwi cousins FREE SHIPPING on all orders over $200. For all other orders, the price is automatically calculated based on weight. We aim to keep packaging as light as possible to save you money. 

Parcels may take up to 10 days to arrive.

 

International Shipping

Worldwide Shipping is conveniently available at checkout. 

The price is automatically calculated based on weight. We aim to keep packaging as light as possible to save you money.

(Please note that some complimentary gifts may be withheld due to import/export security laws and requirements.)

 

Please Note

Once a parcel has left our hands, it is out of our control. Cousin Billie is unable to take responsibility for lost or stolen parcels. We will do our best to assist and provide all tracking and lodgement information, however, queries will need to be taken up with the Shipping Carrier directly. We cannot provide refunds for missing or stolen items.

 

Please read our Terms of Service and Disclaimer for more information. 

Click here for Returns and Exchanges